What Information We Collect and Why
We collect the information you provide when creating and verifying your account — your name, contact details, and the payment method you register, whether that is JazzCash, Easypaisa or Raast. When you make a deposit or request a withdrawal, transaction records are stored to process that
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request and to meet our internal audit requirements. We also collect device and session data automatically: your browser type, IP address, pages visited and time spent on each section of the lobby. This helps us keep your account secure and detect unusual access patterns. If you
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contact our support team, we retain the conversation history to track your query through to resolution. We do not sell your personal information to third parties. Data shared with payment processors like JazzCash and Easypaisa is limited strictly to what those rails need to complete your
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transaction. Your data is retained for as long as your account remains active and for any period required by applicable compliance obligations. You can request a summary of the data we hold on you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.